Alistair has a diverse business background going back over the past 26 years. After completing his articles with Deloitte & Touché in 1991 Alistair moved into the IT industry and quickly established himself as a top quality Financial Systems Consultant and Project Manager where he worked at the number one UK listed IT ERP Solutions Company (JBA International) in the 1990’s before leaving to establish his own Training and Consulting Company in 2001.
Alistair has combined his business systems experience, his financial management and auditing training and skills and experience and has specialised in Strategic Business and ISO Management System implementations, such as Quality Management (ISO 9001), Information Security Management (ISO 27001). His in-depth knowledge and experience in Project Management consulting, Change Management, Strategic Management Systems, coaching and training has lead Alistair to work with a number of high profile customers.
Alistair formed LCT Solutions as a specialist consulting and training company focused on strategic management systems and high end training requirements. LCT Solutions is committed to helping customers achieve their strategic objectives through the use of International Best practice and International Standards. We have specialised in the ISO standards, namely ISO 9001 (Quality Management Systems) ISO 27001 (Information Security Management Systems). LCT Solutions has been assisting companies in the Contact centre and BPO industry for the past eight years achieve certification in ISO Standards and implement best business practice in these areas. We were the first to help our clients achieve Quality Management certification (ISO 9001) in the contact Centre industry in South Africa and have been focused on quality solutions and BPO standards since then. Alistair is a member of the SANS Technical committee for the update of the SANS 990 BPO standard.
In addition we provide top end training services aligned to these standards or specific areas aligned to the contact centre industry such as Coaching skills, Leadership, Customer Service, Emotional Intelligence, Project Management, Quality management and many others. These services are provided by leading facilitators in their field of expertise.
Alistair has worked with large Multinational Clothing Manufacturers, local IT software development company, International Oil and Energy Company, International Travel Company, local Call Centre businesses and large Printing Companies have all been as a result of Alistair and LCT Solutions offering professional and quality Consulting and Training services and solutions.
Alistair Corder, Leadership, Consulting and Training Solutions
10 Birkenhead Road, Somerset West,
Tel:: +27 12-851-5690
Mobile: +27 83 625 6653