Who we are
Vast industry knowledge. Proven global expertise. Recognised professional skills.
ICCCA – the answer to all contact centre strategic and operational requirements.
ICCCA can offer you the opportunity to draw on a wealth of customer interaction and engagement contact centre skills, talents, experience and expertise, thanks to an international membership that encompasses some of the most proficient industry ‘Thought Leaders’, with a breadth and depth in all Strategic, Operational and Skills Development aspects of Call Centres, Contact Centres and Customer Engagement that is unsurpassed.
ICCCA members are widely recognised as true Thought Leaders
At the Core of ICCCA
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